Privacy Policy
Privacy Policy
Effective Date: 11/7/25
1. Introduction
The Emerald Shelf values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theemeraldshelf.com, shop in-store, or interact with us in any other way. Please read this policy carefully. If you do not agree with the terms, please do not use our services.
2. Information We Collect
We may collect the following types of information:
* Personal Information: such as your name, email address, phone number, mailing address, or payment information when you make a purchase or create an account.
* Non-Personal Information: such as browser type, device information, or how you use our website (for example, pages viewed, time spent).
* Cookies and Tracking: We use cookies and similar technologies to improve site functionality and remember your preferences.
3. How We Use Your Information
We may use your information to:
* Process transactions and deliver your purchases.
* Communicate with you about orders, products, and promotions.
* Improve our products, services, and customer experience.
* Comply with legal obligations or resolve disputes.
We will never sell your personal information to third parties.
4. Sharing of Information
We may share information with:
* Service Providers: third parties who help us operate our business (e.g., payment processors, shipping companies, email newsletter services).
* Legal Requirements: if required to do so by law, subpoena, or court order.
These parties are only given the information necessary to perform their functions and are required to keep it confidential.
5. Data Retention
We keep your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Security
We use reasonable administrative, technical, and physical measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Choices
You can:
* Opt out of marketing emails by clicking the “unsubscribe” link in our emails.
* Disable cookies in your browser settings (though some site features may not work properly).
* Request access, correction, or deletion of your personal data by contacting us at hello@theemeraldshelf.com.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 hello@theemeraldshelf.com